The Role of Support Coordinators with APD Services — How They Help

Once a person is eligible for APD services (and possibly enrolled in a waiver like iBudget), the next key professional is the Support Coordinator. Here’s what families should know.

What is a Support Coordinator?A Support Coordinator is typically the individual who helps the eligible person navigate their APD service plan, select providers, coordinate among services, ensure their supports meet goals, and monitor progress.

Key Functions:

• Working with the Individual Support Plan (ISP) and service plan under APD/waiver.

• Helping identify providers (such as your group home) that fit the individual’s needs.

• Monitoring service delivery quality and advocating for the individual.

• Facilitating transitions (for example, from home to residential support) and helping families understand options.

Why it matters for your business:When families understand that as a provider you work collaboratively with Support Coordinators, they’ll feel more confident in choosing your group home. You can highlight how your home interacts with the coordinator, communicates updates, and integrates into the waiver service model.

Helpful link:

• APD provider resources: https://apd.myflorida.com/providers/group-homes.htm APD